Privacy Policy

Last updated: January 2024

Data Controller

Traffic Plan SRL, headquartered in Cluj-Napoca, Cluj County, Romania.
Email: info@trafficplan.eu
Phone: +40 753 392 113

Data We Collect

We collect personal data only when you actively provide it to us, specifically:

• Contact form: name, email address, phone number (optional), company/institution name, message content
• Website analytics: anonymized information about website usage (pages visited, visit duration, geographic region) collected via Google Analytics, only with your consent

Purpose and Legal Basis for Processing

• Responding to inquiries and requests: We process contact form data to respond to your inquiry. Legal basis: legitimate interest (Article 6(1)(f) GDPR) / pre-contractual measures (Article 6(1)(b) GDPR)
• Website analytics: Understanding website usage to improve our content. Legal basis: consent (Article 6(1)(a) GDPR)

Data Retention

Contact form data is retained for a maximum of 3 years from the date of last contact. Analytics data is retained in accordance with Google Analytics default settings. You may request deletion of your data at any time.

Data Sharing

We do not sell or rent your personal data to third parties. We may share data with:

• Google LLC (Google Analytics, Google Maps) — processing under standard contractual clauses
• Our email hosting provider — for the purpose of receiving and responding to your messages

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of access: You can request a copy of the personal data we hold about you
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your personal data
• Right to restriction: You can request that we limit how we use your data
• Right to object: You can object to processing based on legitimate interests
• Right to data portability: You can request your data in a portable format
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at info@trafficplan.eu.

Right to Lodge a Complaint

You have the right to lodge a complaint with the Romanian data protection supervisory authority (ANSPDCP — Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal) at www.dataprotection.ro.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our data practices. We will publish any changes on this page with an updated date.